ECM Connect

Products

Outlook

This website is designed to supply a portal for information, skills and applications related to record and document management systems.

ECM Support

As well as having a dedicated support team located in the UK to deliver world class support for our products, the ECM Group can also offer outsourced IT support backed by highly qualified and highly experienced ECM experts.

ECMConnect Applications

All ECMConnect products are sold with annual maintenance that covers not just 1st, 2nd and 3rd line support but also free upgrades and patches as technology changes.
Our dedicated support desk uses state of the art software to create and manage tickets, ensuring a consitantly high quality of service for our clients. Please use the phone numbers and contact details supplied with your products to raise a call, if you are having difficulty locating that information use the following link to request a call-back, make sure you include your company name and detail the product range in the email support@ecmconnect.com

General Support

For organisations wishing to either out-source, or bolster, their current support infrastructure, ECMConnect can offer access to high level techchnical skiils, a stable and well managed support desk function and a flexible pricing model.
You can rely on our fully trained engineers to solve any technical problems you may encounter. Our close ties with the manufacturers ensure that we are always up-to-date with the latest developments and are able to full support ECM environments.

Physical Document Management

the UK based ECMGroup was conceived to offer tailored end to end solutions for the needs of its clients, ranging from bespoke software development, to the provision of services, consultancy, and management of physical documents.... more

Support

The groups aims technical combination of excellence and outstanding customer service, with value for money solutions; we want our clients to be satisfied with every aspect of the considerable resources that the group can provide.... more

Development

The ECMGroup resources have been carefully selected, from best of breed providers collaborating to ensure that its clients get the benefit, of have many years of experience and a proven track record in delivering quality solutions.... more

Lifecycle Management

The ECMGroup take quality very seriously and have the methodologies to ensure pain free transition for all of its solutions, which may be as simple as development of a new app, or as complex as project management.... more